📱 Verizon
Escalated

Billing overcharge - $127 disputed

📅 Opened Jan 15 📞 4 calls ⏱️ 1h 23m total hold
⚠️ Supervisor callback promised 3 days ago
🏠 State Farm
In Progress

Roof damage claim #CF-2024-8891

📅 Opened Feb 8 📞 2 calls ⏱️ 34m total hold
⏳ Adjuster visit scheduled for Feb 26
💳 Chase Bank
Open

Fraudulent charge dispute - $42.99

📅 Opened Feb 20 📞 1 call ⏱️ 12m total hold
⏳ Provisional credit in 3-5 business days
Today, 2:34 PM
📱 Verizon — Billing Dept
Spoke with "Marcus" - escalated to supervisor. Ref: VZN-8847291. Promised callback within 48 hours.
⏱️ 23 min hold 📞 18 min call
Feb 20, 11:15 AM
💳 Chase Bank — Fraud Dept
Reported fraudulent charge. Case opened. Provisional credit promised 3-5 days.
⏱️ 12 min hold 📞 8 min call
Feb 18, 3:45 PM
📱 Verizon — Billing Dept
Agent "Jennifer" couldn't help, said supervisor would call within 24h. No callback received.
⏱️ 31 min hold 📞 14 min call ❌ Promise broken
Feb 8, 10:00 AM
🏠 State Farm — Claims
Filed roof damage claim. Claim #CF-2024-8891. Adjuster to call within 3 days.
⏱️ 8 min hold 📞 22 min call
📱

Verizon

1-800-922-0204
2.1
12 Total Calls
3h 12m Total Hold
40% Promises Kept
🏠

State Farm

1-800-732-5246
4.2
5 Total Calls
42m Total Hold
80% Promises Kept
💳

Chase Bank

1-800-935-9935
3.8
3 Total Calls
28m Total Hold
100% Promises Kept